The voice of Hospitality.
Every call answered. Every booking confirmed. The floor always composed. 24 hours a day in the tone of your house.
How it works
From phone call to booked table.
Three clear moments. From the first ring to the booking confirmed in your system. No team intervention.
House tone
What it does
Not a bot. A host.
Language technology trained specifically for hospitality. It understands what the guest wants even when they don't say it directly.
Realtime voice orchestration
Average latency of 2s. The agent replies at the speed of a natural conversation. No awkward silences. No option menus.
Bilingual PT + EN
Detects the caller's language in the first seconds and responds naturally in European Portuguese or English. No artificial accent.
Native TheFork and UMAI integration
Bookings land directly in TheFork or UMAI in real time, with no manual work. For other reservation systems (CoverManager, ResDiary, SevenRooms, OpenTable, among others) we assess integration at onboarding.
Answering 24h
Answers every call. After hours. During service peaks. While on holiday. No misses. No absences.
Smart handoff
When the call needs human attention it transfers to the team. The conversation summary is logged in the portal.
Use cases
Every house has its own rhythm.
Stagee adapts to the size the style and the tone of each restaurant. In European Portuguese. Integrated with the system you already use.
Independent restaurant
Phone rings in the middle of service. The agent answers without pulling staff off the floor. Reservations confirmed. Nobody on hold.
Restaurant group
One voice per house. One central portal. Calls, bookings and occupancy across every location in real time.
Fine dining
First impressions start on the phone. Voice tuned to your house's tone. Allergens and occasions captured with nuance.
Neighbourhood bistro
Small team. Steady flow. The agent takes orders and reservations in seconds. The room never stops to answer.
Venue with events and groups
Groups of 8+ qualified before they reach your team. Dates, allergens and budgets pre-collected. Fewer follow-up calls.
Hotel restaurant
Restaurant phone separated from the desk. The agent handles outside bookings. Reception stays for your guests.
Grottu · Porto · in production
Results in production.
Two months in production at Grottu. Team focused on the floor. Bookings coming in 24 hours a day. The phone no longer competing with service.
2,000+ calls answered
Two months at Grottu. Every call picked up on the first ring. No voicemail. No waiting.
99% success rate
Every guest gets the right answer. The 1% who need a person are transferred to the team.
Every call in the portal
Transcript intent data captured and outcome. All in real time in the Stagee portal. No taking notes. No manual confirmation.
2s response time
Average latency of 2s. The agent replies at the speed of a natural conversation. No awkward silences.
48h to go live
We configure the voice the house rules and the TheFork or UMAI integration. In 48 hours the agent is answering. Without changing the phone number.
What operators tell us
Since we use Stagee the phone has stopped competing with the floor. The team stays in service. Bookings keep coming in. At dinner peak I stopped hearing the mobile behind the counter.
André
Owner, Grottu
Pricing
For the rhythm of your house.
Every plan includes onboarding and activation support. No activation fee.
01Essential
The complete agent. Everything you need to never miss a call.
- Doorman · FAQ and info 24/7
- Interpreter · bilingual PT + EN
- Full Maître · TheFork and UMAI integration in real time
- Menu, prices and allergens
02Professional
For restaurants with constant demand and exacting service.
- Everything in Essential
- Hostess · groups and events qualification: date, party size, event type, contact
- Event requests logged in the portal with status
03Advanced
Join waitlistFor hospitality where every detail counts.
- Everything in Professional
- Guest memory · recognises the caller and remembers preferences
- Multichannel and website chat
04Enterprise
- Two or more venues in one account
- Central portal with per-venue view
- All capabilities of the chosen plan, across all venues
Security and compliance
Data protected. Bookings safe.
Stagee operates in full compliance with the GDPR. Data on European servers encrypted at rest and in transit with isolation per restaurant. The Data Processing Agreement is provided before any commitment.
FAQ
Questions before going on stage.
Everything operators usually ask before booking a demo. If a doubt remains talk to us.
No. And that distinction matters. Stagee handles the routine calls so your team can be fully present on the floor. When a call needs human attention it is transferred to the team. Hospitality stays with your team.
Stagee has native TheFork and UMAI integration. Bookings land in the system immediately without manual work. For other reservation systems we assess integration at onboarding.
48 hours after completed onboarding. In that time we configure the voice tone the house rules the hours the FAQs and run the quality tests before the agent goes live.
Yes. It detects the caller's language in the first seconds and responds naturally in European Portuguese or English. No artificial accent. No literal translation. Without asking which the caller prefers.
Yes. Stagee operates in full compliance with the GDPR. Data on European servers processed confidentially and never shared with third parties. You can request the Data Processing Agreement before any commitment.
No. You keep your current number. We can integrate via call forwarding (faster, keeps your carrier) or via number port-in (recommended for higher volumes). We assess at onboarding which makes more sense for your house.
It happens, and we designed for it. When the agent is uncertain or detects a situation outside scope (complaint, sensitive situation, complex special request) it transfers the call to your team. Every call is recorded in the portal, with transcript, for review.